Privacy Policy

1. Who we are

This wholesale ordering platform is operated by [Company Name], registered in [Country] under chamber of commerce number [KvK number]. Contact: [email address] · [postal address].

2. What data we collect

• Account details: name, company name, email, telephone, tax registration ID.
• Billing and shipping addresses you provide during signup or in your account.
• Order history (products ordered, quantities, prices, invoices).
• Login activity (browser, timestamps) for security and auditing.

3. Why we collect it

• To create and manage your wholesale account.
• To process and fulfil orders, generate invoices, and ship products.
• To communicate with you about your orders and account.
• To meet our legal obligations (tax records, accounting).

4. Third parties

We share the minimum necessary data with the following processors:

• Shopify — product catalogue source.
• Google Drive / Google Sheets — invoice archival and inventory tracking.
• SMTP email provider — outbound invoice and notification emails.
• Hetzner Cloud (Germany) — hosting infrastructure.

We do not sell your data to third parties or use it for advertising.

5. Data retention

Account data is kept as long as your account is active. Order and invoice records are retained for [N] years to comply with tax and accounting obligations.

6. Your rights (GDPR)

You have the right to access, correct, export, or delete your personal data, and to object to or restrict processing. Send any request to [email address] and we will respond within 30 days. You may also lodge a complaint with your national supervisory authority.

7. Changes to this policy

We may update this policy from time to time. The current version is always available at this URL.